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Terms and Conditions

By visiting or shopping at this website (this “Website” or “Site”), IntoBrooklyn.com, You (“You” or the “Customer”) accept the following terms and conditions:


“IntoBrooklyn,” “We,” and “Our” includes IntoBrooklyn LLC, its subsidiaries, affiliates, directors, officers, employees, contractors, agents, suppliers, content providers, partners, representatives and successors.

Estimated shipping and delivery times

Estimated shipping times are located on each product page. Please note that these are only estimated shipping times and are subject to availability of products and/or manufacturer's availability. If a product You have ordered is out of stock, we will contact You with a new shipment date. At that time, You can decide to either keep the order as is, cancel the item, or cancel the entire order. We will do our best to keep You updated on issues that arise due to any back up in production. If there is a problem, we will alert You as soon as we are made aware that a problem exists.


We want You to be happy with Your purchase! You can return Your items within 30 days of the shipping date for a full refund on the merchandise cost unless it is a custom product that states non-returnable/non-refundable on the product page. We do not refund original shipping charges. We cannot guarantee Your refund unless You use our online return process. Returns for items purchased from partner sites need to be returned at the partner site. You acknowledge that IntoBrooklyn is not liable or responsible for any purchases made through IntoBrooklyn’s partner sites.

Damages and wrong products: All damage and wrong product claims must be received within 48 hours of Your receipt of the item. Please use our online system to request a return. We will arrange for the replacement or return of the item.

Product variation

Color note: Because every computer monitor displays color differently, we cannot be responsible for variations between the actual product color and how it is displayed on Your screen. Descriptions of merchandise, including colors or shades, textures, and other features are provided by the manufacturer; IntoBrooklyn assumes no liability whatsoever for the description, for variance, including in colors or textures, minor imperfections, and/or for a product not meeting with customer satisfaction, absent a manufacturer-verified defect.

Credit Cards: In the event of a disputed credit card charge, which is ultimately found to have been legitimate or which is found, in whole or in part, to be in favor of IntoBrooklyn, the Customer shall be responsible for all attorneys' fees and costs borne by IntoBrooklyn. The terms of any purchase from or dispute with IntoBrooklyn shall be governed by New York law, and any litigation arising out of such dispute shall be brought in the State of New York. You and IntoBrooklyn agree to be subject to the exclusive jurisdiction and venue of (i) the Supreme Court of the State of New York, New York County and (ii) the United States District Court, Southern District of New York in any dispute arising from, relating to or concerning any agreement and/or relationship between You and IntoBrooklyn.


All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this Site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of this Site's owner and protected by U.S. and international copyright laws. All software used on this Site is the property of this Site's owner or its software suppliers and protected by U.S. and international copyright laws.


You represent and warrant that You are 18 years of age or older or using this Website under the supervision of a parent or guardian. You represent and warrant that the information You submit to us is true and accurate and that Your use of the Service will not violate any applicable law or regulation.

Your Account

You are responsible for maintaining the confidentiality of Your account and password and You agree to accept responsibility for all activities that occur under Your account or password. You agree to immediately notify IntoBrooklyn of any unauthorized use of Your password or identification or any other breach or threatened breach of this Website's security. IntoBrooklyn reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion and without notice.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of Your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of Your order to accept or decline Your order for any reason. We reserve the right at any time after receipt of Your order, without prior notice to You, to supply less than the quantity You ordered of any item. We may require additional verifications or information before accepting any order. Your order is not accepted until we send You shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, You agree that, if we cancel all or a portion of Your order or if we provide You less than the quantity You ordered, Your sole and exclusive remedy will be one of the following: (a) we will issue a credit to Your credit card account in the amount charged for the cancelled portion or the quantity not provided (if Your credit card has already been charged for the order) or (b) we will not charge Your credit card for the cancelled portion of the order or the quantity not provided.

Payment Terms

For each product or service You order through the Services, You agree to pay the price applicable for the product or service (including any sales taxes, surcharges and any delivery fees for the delivery service You select) as of the time You submitted the order. 

We use a third-party payment processor (the “Payment Processor”) to process Your payments. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible for error by the Payment Processor.

Site Content

Other users of this Website may post certain information or provide opinions or advice as part of this Website. Information provided by users of this Website is solely the opinion of such users and does not express the opinions of IntoBrooklyn. When reviewing such information, You should not assume that the user is unbiased, independent, or qualified to provide the information or advice. IntoBrooklyn does not necessarily exercise editorial control over content created or posted by others. Where information contained on this Website comes from third parties, even where it may have been obtained by IntoBrooklyn, IntoBrooklyn makes no representations about the suitability of such content for any purpose. When reviewing any information on this Website including user-generated or provided by a third-party, it is important to understand that such information is not a guarantee by IntoBrooklyn, and that Your actual experience may be different. Neither IntoBrooklyn nor any of its data or content providers guarantee the accuracy, completeness, or timeliness of information on this Website, and shall not be liable for any errors or delays in the content or for any actions taken in reliance thereon.

Customer Ratings and Reviews

The following Terms and Conditions set forth by IntoBrooklyn are to be used to articulate all expectations required of You upon purchase.

Any content submitted to IntoBrooklyn by You dictates that:

  • You are the sole author and owner of the intellectual property rights
  • You have voluntarily waived all “moral rights” that You may have in such content
  • You have posted all accurate and truthful content
  • You are at least 13 years old
  • use of the content You supply does not violate the Terms of Use and will not cause injury to any other person or entity

Additionally, all content submitted by You shall not:

  • be false, inaccurate, or misleading
  • infringe on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy
  • violate any law, statute, ordinance of regulation (including but not limited to those governing consumer protection, unfair competition or false advertising)
  • be (or be reasonably considered to be) defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership, or corporation
  • have awarded You compensation or any consideration by any third party
  • include any information that references other websites, addresses, email addresses, contact information or phone numbers
  • contain any computer viruses, worms or other potentially damaging computer programs or files.

You further agree that IntoBrooklyn (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers) are not legally responsible for any and all kinds of claims, demands, and damages (actual and consequential), including inter alia, attorney’s fees and costs, resulting from Your any and all breaches of the representations and warranties set forth above, or Your violation of any law or the rights of any and all third parties.

You hereby grant IntoBrooklyn a perpetual, irrevocable, global, royalty-free, transferable right and license to use, copy, modify, delete fully, adapt, publish, translate, create derivative works from and/or sell and/or distribute and/or incorporate any content submitted by You into any form, medium, or technology anywhere in the world, and waive the right to compensation, in any form, from IntoBrooklyn to you arising from the same.

All submitted content may be used at IntoBrooklyn’s sole discretion. According to the exclusive discretion of IntoBrooklyn, any content deemed in violation of these guidelines or any other condition of these Terms of Use may be condensed, changed, or deleted. IntoBrooklyn cannot guarantee that You will have the opportunity to edit or delete any submitted content. IntoBrooklyn reserves the right to remove or refuse to post any submission for any reason. There is no obligation of confidentiality on the part of IntoBrooklyn regarding any content You submit and You acknowledge that You, not IntoBrooklyn, are responsible for the contents of Your submission.

Product Descriptions

IntoBrooklyn attempts to be as accurate as possible in its product descriptions. You acknowledge that IntoBrooklyn does not warrant that any product descriptions, product prices or other content of this Site is accurate, complete, reliable, current, and/or error-free. If a product offered by IntoBrooklyn itself is not as described, Your sole remedy is to return it, provided that, said product has not been used in anyway.


In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our merchants, IntoBrooklyn has the right to refuse or cancel any orders placed for products listed at the incorrect price. IntoBrooklyn has the right to refuse or cancel any such orders whether or not the order has been confirmed and Your credit card charged. If Your credit card has already been charged for the purchase and Your order is cancelled, IntoBrooklyn shall issue a credit to Your credit card account in the amount of the charge.

Merchant Websites and Third-Party Content

This Website contains links to external merchant and third-party products, services, and websites. We exercise no control over third-party products, services, and websites, and we are not responsible for their performance, and are not responsible or liable for any content, advertising, or other services or materials available on such websites, including their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-website pages and other websites that You visit. You agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused to You by Your use of or reliance on any goods or services available through such external merchant or third-party products, services and websites.

International Access

This Website may be accessed from countries other than the United States. This Website may contain products or references to products that are not available outside of the United States. Any such references do not imply that such products will be made available outside the United States. If You access and use this Website outside the United States You are responsible for complying with the local laws and regulations.