Free shipping is determined based on the merchandise value before tax. Free shipping applies to standard shipping only in the United States and will be calculated after any promotional discounts are applied. It applies to on-site orders only. It does not apply to orders where the buy button takes you to a partner site to complete the transaction.
IntoBrooklyn orders are shipped directly from the brands. If you ordered multiple items in a single order, each product will likely be shipped separately and could arrive several days apart. Items usually leave the seller in 2 to 5 business days after you place your order. You will receive a shipment confirmation email when the item actually ships.
Sales tax will be added for items shipping to New York State when placed on our site. The sales tax will be calculated and added to your order total when you check out. Note that the prices displayed on our site exclude taxes.
We do not offer international shipping currently.
Delivery address cannot be changed after an order has shipped. Please carefully review the shipping address before completing your order.
You can track the order status of orders placed on our site by logging into your account. From your account, once you are logged in:
Choose My Account > My Orders, then select “View Orders.” Then choose “Track Your Order” and a new window will pop up with your tracking information. Please note tracking information is available only after an item ships, which usually takes about 2-5 business days from the time you place an order. Orders placed on partner sites need to be tracked there.